Product Overview
Seamlessly manage inbound, outbound, and batch calling with AI-powered agents with call scheduling, call transfers, extract info, and booking flows that keep customers engaged.
Overview
Karasu's AI handles inbound, outbound, and batch calls to fit any operational need. Whether scale or context is key, agents stay informed, and callers stay confident.
Instantly answers incoming calls with a natural-sounding AI agent.
Keeps hold times at zero and resolves common requests efficiently.
Ideal for customer support, front-desk reception, and order taking.
Dials customers proactively for reminders, sales, or follow-ups.
Scales your outreach efforts without adding headcount or overhead.
Perfect for appointment reminders, lead qualification, and surveys.
Executes thousands of outbound calls in parallel via a single API trigger.
Rapidly completes massive call campaigns with consistent quality.
Emergency notifications, mass surveys, or large-scale re-engagement.
Feature
Design call logic visually. Build branching conversation flows with conditions, loops, and function calls, with no code required for most use cases. Launch a single prompt agent for fast setups or a multi prompt agent for advanced multi-step routing.
How It Works
Upload docs, PDFs, or just a URL and Karasu builds a searchable knowledge layer that agents query in real time to answer caller questions accurately with Retrieval-Augmented Generation (RAG).
Define the fields you need and Karasu extracts them from the conversation in real time: names, dates, intents, sentiment, and more, structured in JSON.
Simulate real scenarios to ensure your logic performs perfectly. Adjust parameters, preview transitions, and verify response latency before deploying instantly.
Product Highlights
Hand off calls exactly when needed. Warm or cold transfer calls to the right human agent or queue based on intent, sentiment, or explicit caller request. Includes SIP and PSTN transfer support.
Book appointments mid-call. Karasu checks availability, offers slots, and confirms bookings directly inside the call via native integrations with Calendly and Google Calendar.
Give agents accurate answers. Upload docs, PDFs, or just one URL and Karasu builds a searchable knowledge layer that agents query in real time, keeping responses synchronized with your latest content.
Pull structured data from conversations. Define the fields you need and Karasu extracts them in real time with schema-driven JSON output and webhook delivery after every extraction, ready for integrations and API-based workflows.
Use Cases
"Our numbers show that 45-50% of calls are completely resolved by Karasu AI without ever touching a human. We haven't even fully expanded it to all our lines yet."
Jonathan Adly
Senior Engineer
"Our early adoption of Karasu AI, combined with our ability to deeply customize it and build our own infrastructure around it, really gives us an edge in the industry."
Leonardo Danconia
CEO and Cofounder
"By introducing Karasu, we were able to reduce our support burden by over 50 percent, drastically improve our SaaS margins, and still support our customers during urgent situations."
Carter Li
CEO
Integrations
Build custom workflows with our open REST API and webhooks. Plug voice agents into telephony, CRM, scheduling, and analytics without stitching vendors by hand.
Learn More
Explore how Karasu AI can transform every part of your call operations. See the full range of capabilities designed for smarter automation.
FAQ
Revolutionize your call operation with Karasu. Start building out-of-the-box conversational agents in minutes.
